OUR MISSION

Zain Khan

Director

Zain Khan is a global technology executive with more than 26 years of leadership experience spanning Fortune 500 enterprises in the United States and major organizations across the UAE, Saudi Arabia, and the broader GCC. He has held CIO, CTO, and CISO responsibilities, led enterprise-wide governance transformations, and operated at the intersection of technology strategy, operational excellence, and regulatory compliance across industries as diverse as energy, healthcare, financial services, government, Managed Services and almost everything in between.

An ITIL practitioner for over 20 years, a Six Sigma Black Belt for 15, and a multi-ISO certified professional, holding credentials across ISO 27001, ISO 20000 Master, ISO 42001, ISO 22301, ISO 31000, ISO 23850, ISO 9000, COBIT, TOGAF, and more. Zain has spent his career building, deploying, and refining business and technology process maturity models in some of the most complex and highly regulated operating environments in the world. From scaling IT organizations supporting multi-billion-dollar portfolios to standing up governance frameworks that passed international certification audits, his work has consistently centered on one question: how do you give organizations the structure to see themselves clearly and the confidence to improve on their own terms?

ITSGovernance is the answer to that question, the product of decades of real-world experience distilled into a single conviction: consultants will never know your business the way your own teams do, and the right frameworks, delivered the right way, can unlock the kind of self-driven improvement that no outside engagement can replicate.

Nasser El-Hout, MBA, CISA

Director and Chief Assessor

Nasser El-Hout is a globally recognized IT governance, service management, and training professional with more than three decades of experience across the Middle East, Africa, and beyond. His career has focused on helping organizations improve how they govern, manage, and deliver technology across industries including energy, aviation, defense, banking, healthcare, telecommunications, government, and education.

An accredited instructor in ITIL, COBIT, SFIA, PRINCE2, and multiple ISO standards, Nasser brings something beyond certifications: decades of hands-on experience putting these frameworks into practice. He has worked with organizations such as Saudi ARAMCO, ADNOC, Etihad Airways, BAE Systems, First Abu Dhabi Bank, Johns Hopkins Aramco Healthcare, Abu Dhabi Police, Accenture, EY, PwC, and many others across the region.

Nasser holds an Executive MBA from The American University of Beirut and dual B.S. degrees in Computer Science and Computer Engineering from Iowa State University. He also completed UC Berkeley's Executive Education program in Digital Transformation.

At ITSGovernance, Nasser serves as Chief Assessor, bringing his practical experience and deep understanding of governance frameworks into the platform's assessment models. His focus is straightforward: helping organizations understand where they are today, where they need to improve, and how to make continual improvement a practical reality.

Bilal Lodhia

Security Advisor

Bilal is an IT/OT security expert with over 18 years of experience. Ensuring that Cybersecurity is practical, meaningful and reliable to ensure your assets are protected and secure within your governance model.

Wajid Ali

Cybersecurity Expert

Wajid Ali is a cybersecurity and governance professional with experience in GRC, ISMS/ISO 27001, risk assessment, security controls, and compliance. As part of the ITSGovernance team, he brings a practical technical perspective to governance and security assessments, helping organizations identify risks, strengthen controls, and improve their overall security posture.

Ali Paras

Product Manager and Lead Developer

As Product Manager and Lead Developer, Ali Paras combines technical expertise with product vision to deliver innovative governance and compliance solutions. With over 5 years of experience in Laravel, PHP, and enterprise web application development, he oversees product strategy, software architecture, and engineering execution. His focus is on building scalable, intuitive, and secure platforms that help organizations simplify complex business processes through technology.