Technology Governance and Strategy Assessment

IT Compliance and Control Assurance Maturity Assessment

Evaluates IT compliance and control assurance maturity across compliance mandate and governance, obligations and regulatory change, control mapping and design, evidence and continuous monitoring, control testing, audits, inspections and certifications, third-party and customer assurance, and compliance reporting and improvement.

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Who it is for

  • Process Owner/Full Model Assessor
  • IT Compliance Function
  • Technology Control Owners
  • Legal, Regulatory and Third-Party Affairs
  • Internal Audit and Assurance
  • Executive Leadership and Board

Head of IT compliance, CIO, audit committee. Secondary: control owners, legal and regulatory affairs, vendor management, internal audit, chief risk officer and external auditors.

What you will gain

Shows where obligations are unknown or unmapped, where controls are tested twice or not at all, where evidence cannot be produced on demand, where findings close without proof, where AI systems and agents sit outside control testing, where provider assurance is filed but not read, and where the board learns of compliance issues from others. Gives a prioritized path to a program that proves compliance continuously.

About this assessment

Many organizations meet each audit and inspection as a separate event: a scramble for evidence, the same control tested three times by three parties, findings that close on paper and reappear next year, and a board that learns of a significant gap from the regulator. Obligations sit in several registers that disagree, nobody can show which control meets which requirement, and AI tools and agents now act on controlled systems without anyone testing them. This assessment follows the order in which a second-line compliance program is built: the policy, roles, independence, forum, competence, plan and the rules for AI in compliance work; one register of obligations, applicability, risk rating and regulatory change; the map from obligations to controls, key controls, procedures, shared and AI controls, rationalization and exceptions; evidence, the compliance platform, automated evidence, continuous monitoring, self-assessment challenge, monitoring reviews and investigations; risk-based testing, independence, design review, sampling and full-population analytics, reliance on other assurance, reporting, deficiency rating and retest; one coordination procedure for audits and inspections, action plans, regulator commitments and engagement, certifications and audit safeguards; supplier, AI and cloud provider assurance, own assurance reports, customer answers, attestations and outsourced assertions; and submissions, metrics, board reporting, management review, independent review, peer lessons and improvement. It is the compliance deep dive of the Technology Governance family. The hub, Technology Governance and Strategy, sets direction and receives the compliance view; IT Risk Management holds the control library and issues register; Enterprise Risk Management holds the rating method and combined assurance; AI Governance holds AI controls; internal audit keeps its own engagement rules and reviews this program independently.

What we assess: 8 domains

Each domain is a group of related questions, scored on its own and rolled up into your overall result.

01 · 7 questions

1 Compliance Mandate and Governance

The IT compliance policy and scope, compliance roles across the three lines, independence and resourcing of the compliance function, the IT compliance forum, compliance competence, compliance objectives and the annual plan, and AI used in compliance and assurance work

02 · 7 questions

2 Obligations and Regulatory Change

The consolidated obligations register and its feeder registers, applicability by entity and jurisdiction, compliance risk rating, horizon scanning, change impact assessment, implementation to effective dates and the regulatory interpretation record

03 · 7 questions

3 Control Mapping and Design

The obligation-to-control map over the IT control library, key control scoping including technology general controls, control operating procedures, inherited and shared controls, AI systems and agents in control scope, control rationalization and compliance exceptions

04 · 7 questions

4 Evidence and Continuous Monitoring

The evidence standard and repository, the compliance platform and control data, automated evidence integrity, continuous control monitoring including agent actions, challenge of control self-assessments, compliance monitoring reviews and noncompliance investigation

05 · 8 questions

5 Control Testing

The risk-based testing plan, tester independence and competence, control design review, test procedures, sampling and full-population analytics, reliance on other assurance, test results reporting, deficiency rating, aggregation and escalation, and remediation with retest before closure

06 · 8 questions

6 Audits, Inspections and Certifications

One coordination procedure for internal audits, external audits and regulatory inspections with hand-offs to internal audit, inspection readiness, management action plans, regulator commitments, regulator engagement, the certification portfolio, surveillance and recertification readiness and safeguards during audit testing

07 · 6 questions

7 Third-Party and Customer Assurance

Review of supplier assurance reports, AI and cloud provider assurance, the organization's own assurance reports, the customer assurance program, management control attestations and outsourced compliance assertions

08 · 7 questions

8 Compliance Reporting and Improvement

Periodic regulatory submissions, compliance indicators, executive and board reporting, management review, independent program review by internal audit, lessons from peer enforcement and compliance improvement

KPIs to track

Measures that show whether the improvements hold.

KPI
Deficiencies First Raised by Regulators or External Auditors - Share of deficiencies and breaches first raised by a regulator or external auditor rather than by the organization. Target: 10% or fewer (model target).
Mapping Accuracy on a Re-performed Sample - Share of sampled obligation-to-control links an independent re-performance confirms. Target: 95% or more (model target).
Control Failures First Found by Monitoring - Share of key control failures first detected by monitoring or the owner rather than by testing, audit or a regulator. Target: 70% or more (model target).
Closed Deficiencies That Fail Again - Share of deficiencies closed after retest that fail again on the same control within 12 months. Target: 5% or fewer (model target).
Audit Actions Overdue without an Approved Extension - Share of audit and inspection actions past their due date at quarter end without an approved extension. Target: 5% or fewer (model target).

Framework alignment

Questions are written in plain language and mapped to:

  • ISO 37301:2021
  • COBIT 2019
  • COSO Internal Control Integrated Framework (2013)
  • IIA Three Lines Model
  • IIA Global Internal Audit Standards 2024
  • ISACA ITAF
  • ISO 19011:2026
  • ISAE 3402
  • ISAE 3000 (Revised)
  • AICPA Trust Services Criteria
  • NIST SP 800-53 Rev 5
  • NIST SP 800-53A Rev 5
  • CSA CCM v4.1
  • NIST OSCAL v1.2
  • ISO/IEC 27001:2022
  • ISO/IEC 42001:2023
  • NIST AI RMF 1.0
  • NIST CSF 2.0
  • COSO ERM 2017
  • ISO 37002:2021
  • APQC PCF

Works best with

Practices this assessment relies on. Assessing them too gives a fuller picture.

Technology Governance and Strategy (v10.9.6): Technology Policy Framework, Governance Decision Log, Technology Decision Rights Matrix, Board Technology Report (1.1, 1.4, 3.7, 8.3).
Enterprise Risk Management (v7.9.6): Risk Roles and Accountability Matrix, Risk Assessment and Response Standard, Enterprise Risk Taxonomy, Key Controls Register, Combined Assurance Map (1.2, 2.3, 3.2, 4.5, 5.5, 8.5).
AI Governance (v11.9.6): AI Policy and Responsible AI Principles, AI Regulatory Obligations Register, AI Control Framework and Statement of Applicability, AI Agent Governance Standard, AI Governance Assurance Program (1.7, 2.1, 3.5, 4.4, 6.6, 7.2).
Security Operations Center Cyber and Incident Response (v8.9.6): Security Regulatory Obligations Register (2.1, 8.1).
Data Governance and Management (v1.9.6): Data Obligations Register (2.2).
IT Risk Management (v7.9.6): IT Control Framework, IT Issue and Exception Register (3.1, 3.3, 3.6, 3.7, 4.6, 5.6, 5.7, 5.8, 6.3, 7.5, 8.2, 8.5).
Hire to Retire (H2R) End-to-End HR (v9.9.6): Speak-Up Procedure (4.7).
Service Integration and Management (SIAM) (v6.9.6): Supplier Risk and Compliance Register, Supplier Management Policy (7.1).
IT Performance Management (v6.9.6): KPI Catalog (8.2).
Continual Service Improvement (v8.9.6): Continual Improvement Register (8.4, 8.7).

What you get

Maturity scores

An overall score and a score for each of the 8 domains.

Gap analysis

A clear view of where current practice falls short, and why it matters.

Improvement recommendations

Prioritized next steps to move each area to the next level.

Detailed report

Results you can share with leadership and track over time.

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